Our Vision & Values

Our Vision

Ever since the company’s inception in early 1999, ITRM’s commitment to deliver high quality IT solutions and services has served as the single most important factor in its ongoing success in the managed services arena.

In January 2013 ITRM launched a new corporate vision and supporting business strategy aimed at addressing the technology challenges of the future, whilst also embracing the needs of our customers and the ITRM team members alike. Our strategy outlines the long-term destination for our business and provides us with a roadmap for the advances necessary to become the partner of choice for yours.

Our Vision: To be the technology partner of choice solving all business challenges with innovative thinking. We build our relationships through honesty, integrity, understanding and absolute technical leadership.

Our Values

ITRM’s focus is Service Delivery, which is why when we complete a project for a client they come back to us again and again. This is proven by the fact that, even today, a significant proportion of our new business is by way of word of mouth recommendation. Our experts can satisfy your IT requirements, no matter what they are and what it is you are trying to achieve.

Trust is our way of life where honesty and openness are an integral part of everything we do.

Dedication, we are committed to meeting our objectives whilst providing a positive working environment

Team Work is working together to achieve our clients, our colleagues and our own objectives. A good team feels shared responsibility for getting results.

Continuous Improvement is essential to our success that we must strive for excellence in everything we do in our products, services and relationships.

Ethical Business is how we grow…ensuring our reputation remains untarnished.

At ITRM, nothing will ever just ‘make do’. We subscribe to the theory of continuous improvement and always try to deliver the best we possibly can.