Business Development Manager
Location: Thames House, St Johns Road, Sidcup, Kent, DA14 4HD
To build a profitable and sustainable client base for ITRM, establishing ITRM as a trusted partner in IT Managed Services. The key to your own personal success will be your ability to generate new business, develop accounts and achieve levels of activity that result in increased revenue for the business.
This role is full-time, based in our Sidcup office.
The Sales Department is led by our Head of Sales and is made up of a team of Account Managers, Business Development Managers, Telesales and Marketing & Communications.
Based in Sidcup, the Sales team is responsible for the provision of IT services and support to 100+ clients across the UK. You will be required to work closely with each member of the Sales department along with key members of our ITRM team.
Winning and securing new business.
Achieving personal targets.
Develop effective growth strategies that apply both to financial success and customer success.
Research the market to identify buying/selling trends, new markets, and customer needs.
Develop relationships with industry professionals, existing referral partners, competitors, vendors and other personnel.
Establish new referral partners.
Produce reports regarding new prospects.
Write proposals in conjunction with pre-sales.
Attend events, special interest groups, conferences and seminars to seek new opportunities.
Negotiate with clients to solidify the terms of each contract. Ensure each contract adhere to current regulations and guidelines.
Maintain the integrity of confidential information in accordance with the GDPR.
Contribute to the reputation of ITRM by entering and achieving professional awards.
Support team members to increase successfully closed deals.
Providing value added service, ensuring the highest of standards at all times.
Full integration into the ITRM team to include attendance at weekly sales team meetings.
Any other responsibilities as may reasonably be required from time to time.
Required skills & qualifications
Excellent verbal and written communication skills.
Experience of representing an organisation at external events.
Can work on own initiative.
Superior sales skills.
Strong collaboration skills.
Excellent negotiation & persuasion skills.
Superior interpersonal skills.
Excellent research and strategic analysis skills.
Strong business intelligence.
High-quality networking skills.
Strong commercial acumen.
Experience of managing tenders and proposals.
Project management skills are desirable.
High competency with Microsoft Office and CRM software.
A proven track record of sales success.
Excellent communication skills (verbal & written).
Excellent customer focus –acts with the customer in mind, values the importance of providing high-quality customer service.
Smart, professional and presentable.
A strong desire and focus on continued improvement and personal development.
Good organisational and planning skills.
Results driven and action oriented.
Strong desire to ‘own’ the business development function and be responsible for its success.
Has a keen interest in IT.
Strong influencing skills.
Can build and maintain highly effective working relationships with a range of people (both internally and externally ).
Enthusiastic and energetic.
This job description indicates the general nature and level of work performed within this role. It is not a comprehensive list of all duties. You will also be expected to undertake duties as directed by your line manager which will be deemed as reasonable within the scope of the role.