IT outsourcing delivers for leading tunnel contractors
10th June 2019
VVB Engineering is one of the UK’s largest mechanical and electrical contractors specialising in the construction and installation of tunnels. It turned over £79.7 million in 2017.
During 2018 VVB was tasked with a very different project – a move to new owners required a move to new offices – to be completed in 8 weeks.
This entailed moving the entire IT and telephony infrastructure while maintaining business as usual, for its 100 plus team as well as ensuring the business’ longer-term IT infrastructure needs were met.
To ensure the office move went smoothly and clearly establish the firm’s longer-term IT objectives, ITRM’s project team, through a series of planning workshops, proposed short and longer term goals. It built a detailed project timeline and proposed a cloud-based IT infrastructure, to ensure the achievement of the firm’s strategic objectives, while saving around 20 percent on its IT maintenance.
As you’d expect, a significant number of VVB’s engineers work off-site, working flexibly to meet the demands of time critical projects – whether for road, rail, airport, construction or utilities. Moving to cloud telephony and computing enabled everyone to use IT and telecoms, wherever they were based. It ensured too the firm’s IT was more scalable, cost-effective, secure, reliable, with disaster recovery guaranteed.
It’s a win-win as there was no loss of service to customers as a result of the office move and cost savings from cloud hosting has removed the need for capital expenditure.
Lee Hewitt, IT Manager, VVB says, “We were delighted with ITRM’s performance throughout the move. Within the short timeframe we experienced no downtime and they worked around the clock to achieve this, so that we were fully operational come Monday morning. The service desk resolved issues from the get-go, as we began life in our new offices.”