VFS Global

Overview

VFS Global is the Indian Visa Application Centre officially authorised by the High Commission of India in London to accept applications for many categories of visa, and to return processed passports back to the applicants. VFS Global has been established since 2001 and is now present in several cities throughout the UK.

Solutions

VFS Global engaged ITRM to provide a solution for the initial London office encompassing:

  • Fully managing the provision and installation of telephone lines
  • Fully managing the provision and installation of dedicated internet connectivity
  • Temporary storage of all hardware
  • Provision of project management services
  • Supply, configuration and installation of IT infrastructure
  • Provision of an end-to-end warranted network cabling solution
  • Supply, installation and configuration of an Avaya telephone system
  • Supply, installation and configuration of a customer queuing system
  • Provision of audio visual solutions, including video conferencing
  • Supply of ongoing IT support and maintenance of the complete IT infrastructure
  • Supply and ongoing support of voice services

VFS Global now has 10 offices in the UK and ITRM have provided a selection of the above services to the other offices.