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Policies

At ITRM we have a strong commitment to maintaining high standards and best practices across your business area.

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Our company policies

At ITRM we uphold the highest standards of professionalism and ethics in all our operations. Our comprehensive company policies are designed to ensure transparency, integrity and client satisfaction.

Ethics

Modern slavery and human trafficking statement 

ITRM is absolutely committed to preventing slavery and human trafficking in its business activities, and to ensuring that its supply chains are free from modern slavery and trafficking. 

Equal opportunities policy 

ITRM is committed to providing equal opportunities in employment and to avoiding the unlawful discrimination in employment and against customers. 

Diversity policy 

ITRM is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the organisation. 

CSR Policy  

The company recognises that its operations have an effect on the communities and environment in which it operates. In light of this, the company is committed to operating in a socially responsible manner. 

ESG Policy 

ITRM are aware that our Environmental, Social and Governance (ESG) strategy will help us to deliver long term sustainability for our company. 

Safeguarding Policy 

This policy sets out our commitment to ensuring and promoting the safeguarding of staff members who are classed as young people or vulnerable adults. 

Anti-bribery Policy 

The company policy prohibits the offering, giving, solicitation or acceptance of any bribe. 

Employee Privacy Notice 

ITRM collects and processes personal data relating to its employees to manage the employment relationship.

Excellence 

Quality Management Policy 

We are dedicated to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

Customer Service 

Customer Complaints Policy 

We believe that if a service user wishes to make a complaint or register a concern, they should find it easy to do so. It is ITRM's policy to welcome complaints and look to them as an opportunity to learn, adapt, improve and provide better services.

Client Privacy Policy 

This policy's scope includes all data subjects whose personal data is collected by IT Resource Management Ltd, in line with the requirements of GDPR using whatever means identified in this policy. 

GDPR Policy – Data Processors  

This policy aids in the identification and understanding of mutual documentation and agreement to ensure parties are compliant to GDPR legislation. 

 

To access any of the above policies in full, please complete the form below and a member of our team will be in touch...

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