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Your Trusted Partner for Business Connectivity and Communication

With over 25 years of experience delivering communication solutions to organisations across London and the South East, ITRM provides Mobile and Voice Data Services that keep your teams connected wherever they are. We go beyond simply supplying mobile contracts or telephony systems; we work closely with your business to design, implement, and manage solutions that are reliable, secure, and ready for the future.

"I just wanted to say a huge thank you for delivering the Horizon project for us. It was a tight deadline but we made it thanks to your professionalism, hard work and dedication."

Karen Newman, HR and Systems Director

What You Can Expect from Our Mobile and Voice Data Services

Our solutions are designed to keep your business communication efficient, secure, and adaptable to future changes.

As part of our services, we provide:

  • Tailored Mobile Solutions: Flexible business mobile plans that grow with your needs.

 

  • Reliable Voice Data: High-quality, secure voice services for clear communication.

 

  • Future-Proof Telephony: Guidance and implementation for the upcoming The Big Switch Off.
  • Integrated Connectivity: Seamless integration with our Connectivity solutions for maximum performance.

 

  • Cost Management & Reporting: Transparent billing and usage insights to control spend.

 

  • Scalable Service Options: Easily adapt your communication setup as your business evolves.

Specialised Voice Data Services to Support Your Business

Telephony

Our telephony services revolve around delivering cutting-edge telephony and unified communications solutions, tailored to meet the bespoke needs of your business.

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Connectivity

Our business WiFi solutions are designed to be robust and scalable. We specialise in providing top-tier WiFi services, including the latest Single Order Generic Ethernet Access (SOGEA) solutions.

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The Big Switch Off

The UK telecommunications landscape is about to significantly transform with the upcoming Big Switch Off. Our team can guide you through this change and provide the best alternatives.

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Simplify Your Communication Strategy with ITRM

Our flexible packages and transparent pricing make it easy to invest in reliable, future-ready communication systems.

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Seamless Onboarding – Built to Work Around You

Switching providers or upgrading your systems? Our onboarding process is smooth, transparent, and tailored to your needs:

Our Performance Speak For Itself

Proudly Supporting Businesses Across London & The South East

As an award-winning managed service provider, ITRM supports organisations across London, Kent, Bristol, and surrounding counties, delivering trusted IT solutions across various industries.

FAQs

What is VoIP technology and how can it benefit my business?

VoIP (Voice over Internet Protocol) telephony allows businesses to make and receive phone calls over the internet, instead of traditional phone lines which are being ‘switched off’ in 2027. For businesses, VoIP offers benefits such as reduced call costs, enhanced scalability and flexibility for remote and hybrid working and can integrate with other digital services and applications such as CRM systems.  

What steps should I take for business to be prepared for the Big Switch Off?

To prepare for the Big Switch Off before 2027, you should:  

  • Access your current phone systems and determine whether you are still relying on Public Switched Telephone Network (PSTN) or Integrated Services Digital Network (ISDN).  
  • Plan for your migration by making the transition to a VoIP or cloud-based telephony solution.  
  • Ensure you have a reliable internet connection to support your new digital communications.  

Engaging with a managed services provider for the Big Switch Off will help ensure your business has a smooth transition and will avoid any disruptions or business down-time.  

Why is having reliable Internet Connectivity important for my business?

Having a reliable Internet Connectivity solution is essential for maintaining the smooth day-to-day operations, especially in businesses that utilise cloud applications, virtual meeting solutions and video conferencing or mobile workforces. Having strong Internet Connectivity will see your business benefit from continuous productivity, collaboration and can enhance your customer experience.  

Why should my business invest in Internet backup?

Organisations are now more reliant than ever on online systems. Many businesses are not prepared if their Internet goes down, even though their entire business relies on it. If your business's Internet drops, this could result in downtime, a damaged reputation, and a loss of sales. Investing in backup Internet prevents these potential outcomes from being a reality.

What is the difference between Teams Telephony and VoIP solutions?

Microsoft Teams Telephony offers a unified platform that combines chat, video conferencing, and traditional phone services within Microsoft Teams. This is perfect for organisations that utilise Microsoft Teams for daily communications. Conversely, VoIP technology enables voice calls over the Internet instead of using conventional telephone networks (PSTN). This works well for businesses looking for a more generalised approach to telephony.

Awards and Accreditations

  • Microsoft logo featuring four colored squares (red, green, blue, and yellow) arranged in a 2x2 grid to the left of the word 'Microsoft' in gray sans-serif font.
  • Logo of the SME Business Elite Awards with ‘SME’ in bold orange letters, ‘Business Elite’ in black, and ‘Awards’ underneath. The number ‘71’ is subtly incorporated into the ‘E’ of ‘SME’.
  • Cyber Essentials Certified badge with a blue gradient background featuring a large green and blue checkmark in the center and the words 'CYBER ESSENTIALS' at the top and 'CERTIFIED' at the bottom in white text.
  • Logo with a golden number 50 and a crown on top, set against a half bronze, half gold gear. ‘BRITAIN IT COMPANIES’ is above and ‘2023 BEST MANAGED’ below.
  • ITRM's network and data cabling services are accredited by the cabling manufacturer, Excel. This demonstrates our excellence and commitment to delivering high quality cabling services.
  • Logo of Channel Futures MSP 501, featuring a purple and yellow badge with ‘2023 WINNER’ on a ribbon at the bottom. The background is white with ‘Channel Futures’ above and ‘Leading Channel Partners Forward’ below in purple.
  • SafeContractor Approved badge featuring a circular blue design with a stylized flower icon at the top, 'SafeContractor' in bold text across the center, 'APPROVED' below it, and the website at the bottom.
  • Logo of Elite Business with the number 100 in large, bold font, above the words ‘TOP SME BUSINESSES 2023’ in smaller font. The color scheme is a gradient of gold tones, and the image has a blurred background which makes the text stand out.
  • Cyber Essentials Plus is the advanced Cyber Essentials accreditation, awarded through third-party assessment and demonstrating commitment to cyber security excellence.
  • ITRM are proud to be Silver accredited Investors in People. This accreditation outlines our commitment to creating an inclusive, welcoming and rewarding workplace in which our employees can thrive.
  • ITRM are part of the CompTIA Membership Community where we collaborate, learn and achieve accreditations.
  • Connectix Cabling Systems logo featuring a red and blue geometric symbol alongside bold navy text, representing advanced network cabling solutions.
  • Next Generation 2024 Winner logo featuring bold text in purple and orange with an arrow design, symbolising innovation and achievement.
  • Graphic of the Bexley Business Awards logo featuring a stylised star in shades of pink and burgundy. A gold heart and small star icon sit within the larger star shape. The text ‘BEXLEY Business Awards’ appears in white and gold lettering across the design
  • Gold “Channel Champions” logo with a stylised trophy icon on the left and bold uppercase text on a white background.
  • Global Tech Insider Awards Winner logo on a light grey background.

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