Endpoint Detection & Response (EDR) Service

Endpoint Detection & Response (EDR)

Advanced Threat Detection, Real-Time Response, Complete Endpoint Visibility

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Your Trusted Partner for Holistic Cyber Security

With over 25 years of experience securing businesses across London and the South East, ITRM delivers expert Cyber Security Services designed to protect your critical assets and ensure regulatory compliance.

We go beyond technology, working closely with your team to understand your risks, educate your staff, and implement robust security frameworks that evolve with your business.

Whether you're starting your cyber security journey or enhancing your existing defences, ITRM provides clarity, confidence, and measurable protection.

"ITRM has been a driving force behind Bannerman Rendell’s continued development and improvement within our IT infrastructure, this has included the unprecedented changes throughout the Covid pandemic. ITRM continue to provide us with support and advice, alongside the understanding of our business needs."

Lee Ford, Bannerman Rendell

What You Can Expect from Our EDR Service

Our Endpoint Detection & Response Service delivers comprehensive endpoint security that goes beyond traditional antivirus, providing real-time threat detection, automated response capabilities, and detailed forensic analysis to protect your organisation against advanced persistent threats and zero-day attacks.

As part of our services, we provide:

Advanced Threat Detection: Next-generation endpoint protection using behavioural analysis, machine learning, and threat intelligence to identify sophisticated attacks including fileless malware, ransomware, and advanced persistent threats that bypass traditional security solutions.

Real-Time Monitoring and Response:
24/7 endpoint monitoring with automated threat containment, incident isolation, and remediation capabilities managed by our certified security analysts to minimise attack dwell time and business impact.

Forensic Investigation and Analysis: Comprehensive attack reconstruction and evidence collection capabilities providing detailed timelines, root cause analysis, and impact assessment to support incident response, legal requirements, and security improvement planning.

Threat Hunting and Intelligence: Proactive threat hunting services using advanced analytics and threat intelligence feeds to identify dormant threats, investigate suspicious activities, and strengthen your security posture against emerging attack vectors.

Compliance and Reporting: Detailed security event logging, compliance reporting, and audit trail maintenance supporting GDPR, PCI DSS, and sector-specific regulatory requirements with comprehensive documentation and evidence collection.

Managed Response Services: Expert-led incident response including threat containment, system recovery, stakeholder communication, and post-incident analysis delivered by our experienced security operations team with defined SLAs and escalation procedures.

Why Choose ITRM for Endpoint Detection & Response?

Proven Expertise

Our security analysts bring decades of threat detection and incident response experience, delivering expert endpoint security management that evolves with emerging attack techniques.

Tailored Approach

We customise deployment and monitoring to your specific environment, risk profile, and requirements, ensuring optimal protection without impacting business productivity or user experience.

Collaborative Partnership

We work with your teams to provide knowledge, security awareness training, and development, while ensuring seamless integration with your existing infrastructure and processes.

How It Benefits You

Advanced Threat Protection

Detect and respond to sophisticated attacks that bypass traditional antivirus solutions, including zero-day exploits, fileless malware, and advanced persistent threats with real-time automated response capabilities.

Reduced Attack Impact

Minimise security incident impact through rapid threat detection, automated containment, and expert-led response services that reduce attack time and prevent lateral movement across your network.

Enhanced Security Visibility

Gain comprehensive visibility into endpoint activities, threat landscapes, and security events with detailed reporting, forensic capabilities, and actionable intelligence that supports informed security decision-making.

Regulatory Compliance Support

Meet audit requirements and compliance obligations with comprehensive logging, incident documentation, and evidence collection capabilities that demonstrate due diligence and support regulatory reporting.

Strengthen Your Endpoint Security with Advanced EDR Services From ITRM

Our Endpoint Detection & Response Service provides the advanced threat protection, real-time monitoring, and expert response capabilities needed to defend against modern cyber threats. Gain confidence in your endpoint security with comprehensive protection that evolves with the threat landscape.

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How Our Endpoint Detection & Response Service Works

Deployment and Configuration

We start by assessing your devices, security needs, and operational requirements. Our engineers deploy and configure EDR solutions across desktops, laptops, servers, and mobile devices. The platform is integrated with your existing security systems, with automated response rules, monitoring baselines, custom detection rules, and threat intelligence feeds tailored to your environment and risk profile.

Continuous Monitoring and Detection

Our 24/7 Operations Centre monitors all endpoints using advanced analytics, behavioural analysis, and threat intelligence to spot suspicious activity and confirmed threats. Real-time alerts and responses ensure immediate containment. This includes endpoint health monitoring, automated threat hunting, activity investigation, and proactive vulnerability detection.

Response and Recovery

If a threat is detected, our incident response team quickly contains it, conducts analysis, and coordinates recovery. We provide detailed incident reports, root cause analysis, and advice to prevent recurrence. Deliverables include real-time dashboards, weekly threat intelligence updates, monthly posture assessments, and incident documentation, alongside lessons learned and awareness training.

Our Performance Speak For Itself

Proudly Supporting Businesses Across London & The South East

As an award-winning managed service provider, ITRM supports organisations across London, Kent, Bristol, and surrounding counties, delivering trusted IT solutions across various industries.

What Is an Endpoint Detection & Response Service?

An Endpoint Detection & Response (EDR) service delivers advanced security across all devices in your organisation, including desktops, laptops, servers, and mobile devices. Unlike traditional antivirus, which relies on signature-based detection, EDR uses behavioural analysis and threat intelligence to detect sophisticated threats like zero-day exploits, fileless malware, and advanced persistent attacks. Our managed service pairs cutting-edge technology with expert analysts who monitor, investigate, and respond to threats 24/7. The result is comprehensive endpoint protection, real-time threat detection, automated response, and forensic insight to support rapid incident response and continuous security improvement.

Why Endpoint Detection & Response Matters for UK Organisations

UK organisations face increasingly advanced cyber threats, with endpoints as the main entry point for data breaches, ransomware, and persistent attacks. Modern attacks, remote working, and BYOD policies expand the risk, while regulations require demonstrable endpoint security and incident response. EDR services provide advanced threat detection, rapid response, and full visibility across all devices. Organisations with mature EDR can detect threats hundreds of times faster and contain incidents far more quickly than those relying on traditional antivirus alone.