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IT Support Bristol

ITRM offers expert IT support services to businesses in Bristol

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Why You Should Work With Us

Bristol is one of the UK's fastest-growing business cities, a hub for aerospace, fintech, creative industries, and scale-up tech, with a commercial ecosystem that now rivals the major English regional centres. ITRM Bristol, formerly DL IT Solutions has been part of this ecosystem for over 25 years. We know Bristol's business community, its infrastructure, and the IT challenges that come with operating in a city growing faster than its legacy systems can support.


24/7 HELPDESK

Bristol operates around the clock from the fintech firms of Temple Quarter to the logistics operations serving the M4 corridor. Our support desk matches that pace: 24/7 availability, specialist first-line response, and fast escalation paths for critical issues. IT problems create business problems, and we eliminate them before they compound.

FLEXIBLE SUPPORT

Bristol businesses get local engineers — not a team dispatched from London. On-site support when hands-on work is required, remote resolution when that's faster, and continuous monitoring for operations that run beyond office hours. Whether you're in the city centre, Clifton, or further out towards Bath and the M5 corridor, we're accessible.

PARTNERSHIP APPROACH

Over 25 years, we've built our Bristol reputation on the same principles: respond quickly, diagnose accurately, fix thoroughly, and communicate clearly throughout. No jargon. No hand-offs between departments. Straightforward IT support from a team that knows your business, not just your ticket number.

 

"ITRM have been a fundamental pillar for many years now, by ensuring that we have a stable and robust IT infrastructure, whilst also achieving high satisfaction ratings and SLAs for our end users."

Stuart Girt, Head of IT & Business Systems, Avenues

We Offer Complete IT Support That Covers Your Business Needs

We handle the full spectrum of IT services so you work with one trusted team, not multiple vendors who don't talk to each other. From keeping your systems secure to moving your office without downtime, we've got the expertise your business depends on.

IT Support

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Cyber Security

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IT Consultancy

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Voice and Data

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Cabling and Relocation

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Cloud Services

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Website Development

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Talk To An Expert Today

Experience our IT support, offering 24/7 monitoring, rapid response, and a commitment to excellence. We ensure your business operations run smoothly with minimal downtime.

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Seamless Onboarding, Designed Around You

Worried about switching IT providers? We get it. That’s why our onboarding process is smooth, transparent, and tailored to your business:

Our Performance Speak For Itself

Proudly Supporting Businesses Across The Region

As an award-winning managed service provider, ITRM supports organisations throughout Bristol and the wider South West.

Areas We Support:

Bath | Gloucester | Weston-super-Mare | Swindon | Taunton | Cheltenham | Exeter

Where To Find Us

Based in our Bristol office, we deliver comprehensive IT services throughout the South West region, including South Wales, Gloucestershire, and surrounding counties.

Address:

Unit 2, Apex Court, Woodlands, Bradley Stoke, Bristol, BS32 4JT

Call us: 0117 989 5969

Email us: info@itrm.co.uk

Awards and Accreditations

  • Microsoft logo featuring four colored squares (red, green, blue, and yellow) arranged in a 2x2 grid to the left of the word 'Microsoft' in gray sans-serif font.
  • Logo of the SME Business Elite Awards with ‘SME’ in bold orange letters, ‘Business Elite’ in black, and ‘Awards’ underneath. The number ‘71’ is subtly incorporated into the ‘E’ of ‘SME’.
  • Cyber Essentials Certified badge with a blue gradient background featuring a large green and blue checkmark in the center and the words 'CYBER ESSENTIALS' at the top and 'CERTIFIED' at the bottom in white text.
  • Logo with a golden number 50 and a crown on top, set against a half bronze, half gold gear. ‘BRITAIN IT COMPANIES’ is above and ‘2023 BEST MANAGED’ below.
  • ITRM's network and data cabling services are accredited by the cabling manufacturer, Excel. This demonstrates our excellence and commitment to delivering high quality cabling services.
  • Logo of Channel Futures MSP 501, featuring a purple and yellow badge with ‘2023 WINNER’ on a ribbon at the bottom. The background is white with ‘Channel Futures’ above and ‘Leading Channel Partners Forward’ below in purple.
  • SafeContractor Approved badge featuring a circular blue design with a stylized flower icon at the top, 'SafeContractor' in bold text across the center, 'APPROVED' below it, and the website at the bottom.
  • Logo of Elite Business with the number 100 in large, bold font, above the words ‘TOP SME BUSINESSES 2023’ in smaller font. The color scheme is a gradient of gold tones, and the image has a blurred background which makes the text stand out.
  • Cyber Essentials Plus is the advanced Cyber Essentials accreditation, awarded through third-party assessment and demonstrating commitment to cyber security excellence.
  • ITRM are proud to be Silver accredited Investors in People. This accreditation outlines our commitment to creating an inclusive, welcoming and rewarding workplace in which our employees can thrive.
  • ITRM are part of the CompTIA Membership Community where we collaborate, learn and achieve accreditations.
  • Connectix Cabling Systems logo featuring a red and blue geometric symbol alongside bold navy text, representing advanced network cabling solutions.
  • Next Generation 2024 Winner logo featuring bold text in purple and orange with an arrow design, symbolising innovation and achievement.
  • Graphic of the Bexley Business Awards logo featuring a stylised star in shades of pink and burgundy. A gold heart and small star icon sit within the larger star shape. The text ‘BEXLEY Business Awards’ appears in white and gold lettering across the design
  • Gold “Channel Champions” logo with a stylised trophy icon on the left and bold uppercase text on a white background.
  • Global Tech Insider Awards Winner logo on a light grey background.

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