24/7 IT Support Services from Leading IT Support Specialists
At ITRM, we provide reliable and rapid response IT support in Essex. Keep your business’ IT systems running seamlessly with ITRM’s managed IT support services.
Maximise efficiency and profitability of your business with the market’s best IT support in Essex. We identify issues before they arise and provide 24/7 help desk support to minimise downtime and maximise productivity for your business.
Businesses across Essex trust our IT support service to prevent issues and ensure efficiency in their workforce. We handle operational IT issues, downtime, cyber threats and we back up data and ensure your business is in compliance with the law.
Proactive IT Support in Essex
At ITRM, we are dedicated to providing proactive IT support to businesses in Essex. Instead of reacting to problems when they happen and scrambling to fix the issue, proactive support works by rooting out potential problems and vulnerabilities before something disastrous has a chance to occur.
Proactive IT support for firms in Essex helps prevent cyberattacks, monitors the entire IT system and looks for vulnerabilities. Through our IT support, we help to make companies more efficient, productive and profitable by ensuring their systems are running seamlessly and downtime is minimised.
Here at ITRM, you will find an expert IT professional ready to speak to you at any time of the day and any day of the week. We will be able to rapidly assess your problem and take immediate action to remedy it so that your business is not threatened and you remain online and operational.
24/7 IT Support in Essex
Our IT support help desk is open 24 hours a day, 7 days a week and we’re always ready to help businesses in Essex.
We’re proud to say our IT support service received a customer satisfaction score of 89% in our 2019 customer survey and this is also reflected in our recent 2020 Net Promoter score where we achieved a score of 78 out of 100. We’re dedicated to continuing to deliver the best IT services to our customers and consistently monitor our service levels.
Companies can contact our Essex IT support services helpline whenever they may experience difficulties or with any queries they may have. Our helpline operates around the clock, every day of the year so that you’re never keeping your customers waiting.
IT Support Tailored to Your Company in Essex
Our dedicated IT support in Essex is designed to put your company first and help it become more efficient while also detecting threats and protecting the integrity of your invaluable system. We stand out from other IT support providers in that we proactively manage everything and also help your business to become more profitable — your success is ours too.
You can choose different levels of IT support for your company depending on how you operate and what your network infrastructure is and any particular requirements you may have. Whatever level of support you opt for, you'll get managed IT support for your business, organisation or charity in Essex. We provide IT support via phone, email, our web portal and managed device agent. We also offer account management and service reporting, so you're aware of what's going on at all times and how your system is performing.
Protect your business, get ahead of the competition and be more profitable than ever with our IT support services in Essex.
Book a free consultation with us now to discuss IT support for your Essex company. It could be the best consultation and investment you make.
Here's what our clients think
"ITRM's long-term IT strategy spelt out the benefits and costs, ahead of implementation, of a new IT infrastructure. This has enabled us to optimise our hybrid cloud solution, giving us a solid foundation to achieve our growth plans."
Jamie Feaver - WB Chambers & Sons