24/7 IT Support Services from Leading IT Support Specialists
Maximise efficiency and profitability of your business with the market’s best IT support in Kent. ITRM’s managed IT Support service provides a cost-effective solution to managing IT for your business and our 24-hour help desk team is always on hand.
At ITRM, we’re dedicated to ensuring your IT systems are fully functional at all times. We aim to identify issues before they arise to minimise downtime and maximise productivity.
Businesses across Kent rely on IT support service to keep them in operation. Their websites must remain online so they can receive enquiries or take orders. Emails must work properly so they can communicate with clients, suppliers and customers. The different software they use needs to be bug-free and mustn’t encounter compatibility issues. And, finally, there's the equally important matter of backing up data and protecting it so that they are in compliance with the law — preventing potentially crippling attacks by cyber criminals.
24/7 IT Support Help Desk
At ITRM, we help companies big and small all around Kent to improve efficiency, productivity and profitability by ensuring their IT networks are running optimally. Our IT support help desk is open 24 hours a day, 7 days a week and we’re always ready to help.
We’re proud to say our IT support service received a customer satisfaction score of 89% in our 2019 customer survey and we’re dedicated to continuing to deliver the best IT services to our customers. This is also reflected in our 2020 Net Promoter score where we achieved a score of 78 out of 100.
Companies can contact our Kent IT support services helpline whenever they encounter difficulties with their networks. We know that when you need that help, you need it now — which is why our helpline operates around the clock, every day of the year. When you have customers and clients waiting, you need immediate IT support and we provide it.
Many companies are also now transitioning to the cloud, attracted by lower costs, higher security and the ability to access data and programmes from wherever in the world they happen to be — instead of storing this locally at an office location. We offer support for businesses moving to cloud solutions and rapid response if your cloud system should go down.
Secure Data and Protect Your Business from Cyber Attacks
With ITRM IT support, your valuable customer and client data will be backed up and protected so you'll be compliant with data-protection legislation, which carries big fines for companies that breach it.
When you have IT support in Kent from ITRM, your company will be best positioned to prevent or repel any cyber attacks that could bring operations to a halt and threaten your all-important business reputation.
IT Solutions for Your Business in Kent
It takes a lot of work and maintenance to keep IT networks up and running. Outsource your IT support to ITRM for a cost-effective IT support solution from leading specialists. Our external IT support for businesses in Kent allows you to devote your energies to running your company and driving it forward — instead of focusing intensely on keeping your IT network up. We’ll take care of that for you.
Through our outstanding IT support services, we’ll support your company to be more efficient, productive and profitable. You no longer have to worry about outdated technology or slow PCs that hold everyone up because it's all handled for you.
Getting IT support from ITRM could be the best decision your company ever makes.
For more information about IT support in Kent and general Kent IT services, get in touch with ITRM now for a free consultation.
Here's what our clients think
"We have worked with ITRM since 2011, firstly to provide an on-site solution but more recently, to move to a cloud hosted solution. Their project management of the migration was extremely smooth and the ongoing service support is excellent."
Chris Sedgwick, Falko