This subscription is based on a 12-month agreement, paid on a monthly basis. 

The number of licenses in the agreement will become your Minimum Commitment and will form the basis of the agreement. 

Any additional licenses added to this agreement will increase your Minimum Commitment level for the remaining term under this agreement, and these cannot be reduced at a later date. 

Additional licenses will co-terminate with this agreement. 

Any additional licenses required will need to be approved by an authorised contact within the Client’s organisation; however, ITRM reserve the right to add licenses and notify the Client as required to process the service requests of the Client. 

This agreement cannot be terminated mid-term. The Client will be liable for the cost of all licenses for the full term of this agreement. 

Microsoft will only process cancellations placed within 72 hours of provisioning by ITRM. Should the Client wish to cancel or amend an order, a cancellation request must be submitted in writing to Cancellations@itrm.co.uk within 24 hours of license provisioning to allow this to be processed within this period. A member of ITRM will acknowledge receipt, but if this is not received for any reason, it is the Clients responsibility to ensure the cancellation request has been correctly submitted. 

All subscriptions under the agreement will automatically renew at the exact license count in place at the time of renewal unless the Client provides 90 days’ notice to cancel or schedule a license count change within 30 days of the renewal date. All such notices must be submitted in writing to the Client’s Dedicated Account Manager


Your privacy

By clicking “Accept all cookies”, you agree ITRM can store cookies on your device and disclose information in accordance with our Cookie Policy.

Cookie Settings

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer.