Our drive to meet and exceed our customers’ needs and expectations is what sets us apart. Our vision is to be our clients’ technology partner of choice, using innovative thinking to provide solutions.
We invest in our teams to ensure we have the skills and expertise to deliver the highest level of service across every technical solution within our portfolio. ITRM are a Microsoft Gold Partner and hold a further range of industry qualifications which enable us to technically lead our clients and solve their business challenges.
This is why we’ve had 20 successful years in business, achieving high retention rates and winning significant new business from client recommendations.
Our Vision
In all that we do our Vision shines through.
To be the technology partner of choice solving all business challenges with innovative thinking. We build our relationships through honesty, integrity, understanding and absolute technical leadership.
Our Values
We take pride in providing tech support and strive to create an energetic, warm and welcoming place in which to work. We encourage individuals and teams to develop, feel recognised and rewarded in order to perform to their maximum potential. From all our efforts, we aim to build trust, provide the highest quality of service to our customers and enhance the reputation of ITRM.
We care about our people and in March 2021, we obtained a Silver standard accreditation from Investors in People (IIP). We are committed not only to maintaining this standard, but to continually improve upon this as we embark on our journey to achieve IIP's Platinum standard.
Our Mission
To be recognised as one of the UK’s top ten Complete Managed Service Providers (CMSP) in IT Solutions and Telecoms.
Going from strength to strength
As the business has grown and kept pace with the changing demands of business IT, we’ve been keen to ensure that our service standards are extremely high and that we always offer a bespoke plan for our clients.