Our drive to meet and exceed our customers' needs and expectations sets us apart. We believe in feeling what our customer feels. Our Vision is to be our clients' technology partner of choice by solving all business challenges with innovative thinking across various IT support services

We invest in our teams to ensure we have the skills and expertise to deliver the highest level of support service across every technical solution within our portfolio. ITRM are an award winning managed service provider recognised by MSP 501 in London and Kent and a Microsoft Gold Partner with a range of Microsoft certificates and industry qualifications that enable us to lead our clients and solve their business challenges technically.

We've had 20 successful years in business, achieving high retention rates and winning significant new business from client recommendations.

Our Vision

In all that we do, our Vision shines through.

To be the technology partner of choice solving all business challenges with innovative thinking. We build our relationships through honesty, integrity, understanding and absolute technical leadership.

Our Values

We take pride in providing tech support and strive to create a lively, warm and welcoming place to work. We encourage a stimulating environment where individuals and teams are inspired to develop their skills and strengthen their knowledge. As a result, our team feels recognised and rewarded and performs to their maximum potential. From all our efforts, we aim to build trust, provide the highest quality of service to our customers and enhance the reputation of ITRM.

We care about our people, and in March 2021, we obtained a Silver standard accreditation from Investors in People (IIP). We are committed to maintaining this standard and continually improving upon this as we embark on our journey to achieve IIP's Platinum standard. 

Our Mission

To be recognised as one of London and Kent's top ten Complete Managed Service Providers (CMSP) in IT Solutions and Telecoms.

Going from Strength to Strength

Our business not only has grown but thrived despite today's ever-evolving and challenging demands of business IT and cyber security. It's our priority to ensure that our IT support service standards are incredibly high and that we always offer a bespoke plan for our clients.

Whether your business boosts your entire IT infrastructure on-premise, in a data centre, in the cloud or a hybrid of these, ITRM can add value to your business with various services depending on your needs. Alternatively, if your business is looking to outsource your IT Support, our bespoke IT Support packages ensure you have the right blend of technology and expertise to help you focus on what matters. 

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