The fast-paced digital world means that companies need the best IT systems they can get — and the support to keep them and their operations going — or they risk falling behind as their competitors power ahead.
IT systems include everything a company needs to operate, such as computer hardware and software, databases and customer data, communications and more. Collectively, it amounts to a lot of equipment and processes, and maintaining the system so that it's working optimally is critical. It can also be a complex, time-consuming and expensive task.
This is why companies, and especially small businesses with limited resources, often hand the task of running their IT systems to an outside firm. This eliminates the need to employ IT staff, whose salaries are typically high, while getting top-level IT support and dramatically saving on costs. But what's the cost of IT support for a small business in the UK today?
IT Costs for UK Small Businesses
Every company is different in how it's set up and operates, and so its individual IT needs will also be different from others. This will greatly affect the cost of IT support for companies — those that are running sophisticated networks for e-commerce, for instance, will require a higher level of IT support than ones with a basic system designed for running databases, their website and email.
Another factor to bear in mind when considering IT services and the cost is where you're located. If you're based in London, for example, you may expect to pay more for IT support services than if your office is based in a small town, as London typically has the highest fees in the UK for such services (along with everything else).
So what can you expect regarding the cost of IT support for a small business in the UK? Again, there's no straight answer, because many IT support companies also have different pricing models. This might comprise a flat monthly fee of several hundred pounds or lower, pricing per staff or service, or a tailored fee customised to a firm’s needs.
Other Important IT Support Factors to Consider
When you're weighing up the cost of IT support for small businesses in the UK, it's also important not to head straight for the firm with the lowest price. IT support is vital to keep your business going, so cheap is not always the best option — and as many IT support services are now delivered via the cloud, the company could be anywhere in the world and have any number of clients. That might allow them to offer great prices, but it might not always translate into the kind of IT support you need.
Try to find a local IT support firm that can work with you and that fits your budget. Check them out online and see what their reviews, along with other businesses that work with them, are saying. The benefit of having a local IT support company is that if your network is suddenly compromised and its integrity at risk, as well as your firm's reputation, they can be on-site in a flash to fix what's up. It could be a server issue, an incoming attack that threatens to steal your precious customer data or anything else that could be ruinous to your business.
Today, businesses can’t afford not to be online all the time; even brief outages risk lowering public perceptions of a firm’s trustworthiness. And a full-scale attack on an IT network can have devastating consequences. Even if you think the cost of IT support for a small business in the UK is on the high side, it’s worth every penny.