A managed service provider (MSP) provides various IT services to increase your business’s efficiency, cut costs and reach new levels of success using technology. While these may not be the specific goals of your company, they are but a few of the benefits that an MSP can offer, and reduced overheads and smoother processes can create the perfect environment to achieve your overall goals. Bespoke managed IT services are essential for the growth and evolution of any company, so it’s easy to understand why so many businesses work closely with MSPs to achieve their goals.
What Is a ‘Managed Service’?
Before you ask “what is a managed service provider?”, it’s crucial to have a clear understanding of what a managed service actually is. The term “managed service” most often refers to IT services — and more specifically, the implementation of such services by an IT professional who is responsible for deciding what will best suit the needs of a client and then developing an effective IT strategy.
Every business is different, so the managed IT services best suited to your company will vary. It’s the job of an MSP to use their knowledge and expertise to establish which services will benefit you the most and ensure that they are carried out with the utmost efficiency.
Putting this responsibility and accountability into the hands of a managed IT specialist gives you the freedom and flexibility to focus on the other crucial aspects of running a business.
The term MSP traditionally referred to infrastructure or device-based services, but it has now evolved to also include any continuous and regular maintenance, management and support.
What Managed IT Services Does an MSP Offer?
Remote IT support, security and other services provide companies with the resources needed to increase efficiency and productivity and cut costs, while tailored advice and recommendations support overall growth. Here’s a brief overview of the services a managed service provider can provide:
IT Security: Data security has never been more critical for businesses. Safeguarding customers’ data is vital, and a breach has the potential to cause irreparable damage, not just to your bottom line but also to your hard-earned company reputation. IT security services offer the necessary protection to both handle and prevent cyber attacks of any kind.
IT Consultancy: IT consultancy is where a team of specialists put together a bespoke game plan for using technology to reach new levels of success, along with an expert roadmap to ensure that the vision becomes a reality.
IT Support and Services: Remote IT support provides your business with a 24/7 help desk for both everyday and more serious technical issues. Whether you need assistance with a frustrating internet connection or are finding it difficult to navigate new software, IT support is just a phone call or instant message away.
Cloud Computing: Many of us already use the cloud personally and professionally. For businesses, cloud computing can increase productivity, cut costs, provide a flexible working environment and encourage remote working possibilities.
IT Advisory: No matter if you have the fastest internet connection, latest software and most advanced technology on the market, without a high-quality IT strategy in place, you will always fall short of your full potential. An IT expert can provide vital insight and guidance to help you achieve your goals, whether it’s for a specific project or a roadmap for long-term success using IT.
Network & Communications: Bespoke communications services optimise your in-house internet and telecom connectivity, which ensures uptime in a way that’s cost-effective.
Website Design and Development: Modern businesses that want to succeed in the digital age need a website and active online presence. Both are crucial for establishing a business as a brand, attracting new customers and becoming an authority in your industry.
Network Cabling: Network cabling keeps your organisation connected at all times, but businesses often neglect it. Whether your employees, partners and external support teams require access to your hardware or you want to introduce CCTV or video networking, an IT specialist can help you at every step.
Relocation Support Services: Relocation services help clients, prospects or intermediaries relocate to new office spaces. Whether you are moving to a bigger space and require more in the way of equipment and services or are downsizing to cut costs and need a simple yet efficient setup, an IT specialist can help you to create the perfect space for your business.
If you’d like to find out more about how your business can benefit from managed IT services, get in touch today for a free no-obligation consultation.