In our increasingly digital world, it has never been more important for organisations to maintain a strong online presence.

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Not only are online spaces more competitive than ever before, but they are also becoming a great deal more useful for advertisement and communication purposes. In this challenging online climate, businesses and charities alike can both benefit from IT support to streamline their processes and maximise their efficiency. 

Since non-profit organisations rely heavily upon donations to keep them in operation, it is essential to provide a safe, reliable, and trustworthy process that allows people to donate easily. 

What’s more, just like regular businesses, charities require IT support to enhance their communications, create opportunities for remote working, and keep costs down in the long run. 

Although managed IT services aren’t seen to be crucial by some non-profit organisations, in this article we’ll show you just how fundamental they can be. 

1.Safer donations

Managed IT support services can ensure that charities have a secure donations process. 

Nowadays, donations are completed through contactless online bank transactions, making them a prime target for cybercriminals to try and intercept the money being transferred. 

With bespoke IT security services like those provided by ITRM, charities can be prepared for when cyberattacks inevitably happen — or, better yet, equipped to prevent them from happening in the first place. 

Unfortunately, as technology has advanced over the past few years, so have the techniques of cybercriminals. Having a dedicated team of IT security services experts on your charity’s side helps prevent data breaches from damaging the reputation of your trust and the welfare of those it aims to help. 

Give your benefactors and donators peace of mind that their hard-earned money will not be compromised by outsourcing IT security services today. 

2.Reduced long-term operating costs 

The initial cost of recruiting a managed IT services provider like ITRM will be quickly paid off. Not only will improved IT systems reduce money wasted on fixing silly mistakes and oversights, but IT security services can quite literally protect donations from cyber theft too. 

IT support experts like us can easily help your charity formulate and implement a strategy to upgrade your tech infrastructure to foster longevity in your organisation. With reduced long-term operating costs, you can redirect money towards other valuable areas of your charity that need financial attention, improving performance overall. 

3.Focused efforts

Non-profit organisations are not like regular companies in that they often won’t have an in-house IT specialist keeping things ticking over. Usually, volunteers are overstretched as it is and processes and software can quickly get neglected and become slow. 

When considering the number of administrative tasks and data involved in charity work, IT systems are a backbone. Donator information needs to be stored carefully and all charity cases must be kept up to date and confidential. With that being said, having slow computers just doesn’t make sense. 

Outsourced IT support can help reinvigorate your charity’s processes, streamlining your data transfer methods and allowing you to help others quicker. 

4.Help anyone from anywhere

Similarly, keeping all of your data in the office also slows you down. Due to the unpredictability (and often immediacy) of charity work, files may need to be accessed right away or while out of the office in order to get the correct support to those who need it most. 

Charities don’t just work 9 to 5 and their data accessibility shouldn’t hold them back. That’s why an increasing number of charities are switching to the cloud and relying upon cloud computing services to propel their activism forwards. 

Cloud computing services allow volunteers and employees alike to access the data they need from anywhere in the world at any time. This is particularly useful if your charity is a multinational one or operates primarily in the field. With easily-retrievable, organised, and backed-up data, getting the correct help to those who need it has never been easier than with the cloud. 

3.Better communications 

A sticking point for many charities nowadays is the negotiation of tasks and the allocation of resources. It is easy for wires to get crossed and messages to be misread. However, in a sector as crucial as this, charities cannot afford to have poor communication. 

With bespoke IT support like ITRM Connect, charities can enjoy a suite of connectivity services to improve their communications sevenfold. We know that charities don’t always enjoy the funding that regular corporations do and are therefore far more likely to encounter weak broadband connections and unsatisfactory networks. 

With ITRM Connect, we can improve broadband connectivity, offer ethernet leased lines, and help you set up your own CPN (converged private network). For charities operating from multiple destinations, we can also put together MPLS solutions to help all your branches stay on the same page with certain tasks. 

Why choose ITRM to provide IT support for your charity? 

Here at ITRM, we understand the mounting pressures placed on charities to deliver an excellent level of service to stakeholders in a world of ever-increasing digitalisation. That’s why we’ve formulated a bespoke range of IT support for the charity sector to help non-profit organisations help others. 

With our customisable range of IT services, it has never been easier for charities to access IT support that is tailored to their unique work. 

Registered charities sometimes feel obliged to show their donators and shareholders that they are spending their budget wisely. So, before investing in IT support services, charities need to be sure it is a worthwhile, financially-justifiable decision. 

Luckily for you, ITRM can provide professional and reliable IT services to ensure that your charity receives the most cost-effective and useful IT support solutions.

IT Support London 

With over 20 years of working as IT support specialists, ITRM have successfully dealt with their fair share of non-profit organisations, many of which have been in London. 

Due to the sheer size of the population in London, charities based in the nation’s capital have their own set of unique challenges: from more individuals to assist to the increased risk of cybercrime. 

Since ITRM is a leading IT support expert for Kent & London, we understand these challenges and offer our services to help. 

One happy recipient of our IT support London services was the Actor’s Benevolent Fund. We not only upgraded their database and streamlined their processes, but we worked with them to make their unique system more intuitive and easier to use. 

You can find out more about our work with them here

If your charity could benefit from our IT support, then head over to our industry-specific page or get in touch with our friendly team of managed IT services experts

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