One company we are proud to have worked with is D&AD. This member-run organisation was set up in the 1960s to inspire and celebrate excellence in the creative industries. Today, the organisation represents creative communities worldwide and across all creative disciplines.  

Even if the name D&AD escapes you, the iconic Yellow Pencil might not. Dating back to 1963, the Awards aimed to raise standards in the creative industries and have grown to become career-defining for the winners of this 35-category, four pencil event.


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The Challenge

As a long-term client of ITRM, we were only too pleased to assist D&AD with their move to new offices in Cheshire Street, in the popular Spitalfields region of London.

The office move deadlines were tight and couldn’t be changed. D&AD chose telephone lines, a telephone system and internet access via a leading supplier. 


The Solution

Knowing that it would be nigh on impossible to get the most basic services in place in eight days, ITRM raised initial orders for ISDN30 lines and associated DDI’s.

According to Mark Gamlin, head of voice and data, ITRM, the telephone part of the project was almost already sorted, as the hardware and software required for this 70 plus user system was already configured and on target to be delivered on-site in 48 hours.

Additional services included internet connectivity capable of supporting 70 plus users sending and receiving large design files.

The standard lead time for a leased line is 60-90 days. So, with only eight days left, this created a challenge. Fortunately, a new service offered by a strategic partner enabled us to design, plan and implement a resilient 100Mb lease line wirelessly within five days.


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The Outcome

Suffice to say, tapping into ITRM’s in-depth industry knowledge, proved invaluable. The voice and data team’s expertise and well-established contacts, ensured D&AD were able to move into their new offices, on time, to meet their deadline, with all IT working efficiently.  

For D&AD being able to go live from the get-go meant there were no threats to business as usual, and customers were unaware of any drop in the level of service.

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