Why choose ITRM’s managed IT support services?

Here at ITRM, we are proud to provide reliable, high-quality IT support services to businesses across London and Kent. Find out why your business should partner with us below.

A Vast Range of Business IT Services to Suit Your Needs 

Technology is vital for business success and progression in the digital age. Luckily, we have an award-winning team with the expertise to help you with:

  • Ongoing IT support for a small or large business.
  • IT consultancy to advise you on the best technology practices.
  • Digital transformation to update your IT infrastructure.
  • And more!

As a Kent based managed service provider, we even help you with web design and development, providing a user-friendly and well-performing website solution for your business.

Innovative and Cost-Effective Solutions

If you’re a business looking for IT support in London, our forward-thinking and cost-effective solutions have got you covered.

We’re a unique managed service provider specialising in London IT Support and IT Support in Kent. Every enterprise is individual, so you don’t want a one-size-fits-all package that lacks what you need and includes the things you don’t. With ITRM, you’ll receive managed IT services that are creative, efficient, and thoroughly tailored to you so that you get results — all without breaking the bank. As modern technology evolves, today’s businesses need to follow suit. So, whether you’re looking to bolster your cybersecurity strategy or move your data to the cloud, for the best professional IT support in London, look no further than ITRM.

24/7 IT Support in London and Kent

Unfortunately, no IT system is flawless, and from time to time, you will face technical and security issues. Failing to handle these quickly and effectively costs you time and money, and it can damage your reputation. Therefore, we offer round-the-clock assistance through a flexible, scalable and proactive IT helpdesk available to all businesses receiving IT support in London & Kent.

Award-Winning IT Support

We're a award winning managed service provider recognised by Channel Futures within the 2022 MSP 501 rankings list, moving to #9 in the UK, #8 in EMEA and #129 globally. MSP 501 is the most prestigious list of Managed Service Providers (MSPs) globally and we are proud to be sitting alongside the best, and ranked within the top 10 UK MSPs.

MSP 501 Winners Logo

Our IT support services

Our services bring technology, resources, and processes together to provide comprehensive IT support to businesses across London and Kent. Browse our range of services here:

Which IT support service do you need?

ITRM offers a suite of services designed to provide a selective, flexible range of technology and advisory services for you. Our services utilise as much or as little support as you need, starting with ITRM Support. This will allow you to focus on your own business and not the technology within it. 

We can deliver full IT services from support and consultancy to backup and disaster recovery or if you have internal IT resources, we can become the support to enhance your IT service to your users and support your IT staff appropriately. Whether you have your entire IT infrastructure on premise, in a data centre, in the cloud or a hybrid of these, ITRM can add value to your business with a variety of services depending on your needs.

Our IT Support Accreditations

Cyber Essentials
HP Gold Partner
Excel Cabling Partner
Safe Contractor Approved
Investors In People
Alcumus Safe Contractor SafePQQ

How do our IT support services rank?

When providing IT support to businesses in London and Kent, we always try to deliver the best service we possibly can. As part of this, we value the feedback of our customers highly. 

We are proud to have achieved 90% in our 2020 customer satisfaction survey and a Net Promoter Score of 78. See what else our customers have to say below: 

Average Response Time
Incidents resolved within 1 hr
SLA compliance
Customer Satisfaction

Trusted By

Falcon Group

The ITRM Blog

IT Support in London Businesses

The Importance Of IT Security Post Lockdown

Having experienced 2 years of Digital Transformation in the space of 2 months during lockdown, our IT environments have been subject to a lot of change over the last year and a half. Now is the time to review your business's IT Security and ensure its suitability for your new working arrangements.
10th September 2021
IT Security Services and Training

IT Security Training - Your staff could be your weakest link

When implementing a multi-layered IT security strategy, it is essential that cybersecurity training forms an important part.
6th July 2021
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