ITRM are proud to have been ranked first in the EMEA within Channel Future’s MSP 501 prestigious list of worldwide managed service providers. With the ranking being the most rigorous, comprehensive, and competitive survey of managed service providers worldwide, the ITRM team is delighted that the dedication behind our organisation’s service delivery excellence has been proven and rewarded.
About the MSP 501 award
Since its inception, the MSP 501 has evolved from a competitive ranking into a vibrant group of innovators. It’s focused on high levels of customer satisfaction at small, medium, and large organisations in public and private sectors. Many of their services and technology offerings focus on customer needs in the areas of cloud, security, collaboration, and hybrid work forces.
This year, the judging process utilised a unique methodology. The criteria included:
- Consideration to EBIDTA (This refers to ‘earnings before interest, depreciation, taxes, and amortisation’ and is an alternate measure of profitability than income alone).
- Financial performance according to long-term business health and viability.
- Operational efficiency.
- Commitment to recurring revenue.
Winning the Channel Futures MSP 501 EMEA award
Winning this award is a remarkable achievement. It signifies our excellence in the IT support service field, and demonstrates our commitment to consistently delivering high-quality managed IT services to customers across all sectors.
Jeff O’Heir, Channel Futures’ Senior News Editor and MSP 501 Project Manager, had the following to say about our win:
“The 2023 Channel Futures MSP 501 winners persevered through challenging times to become the highest-performing and most innovative IT providers in the industry today…
“The MSP 501 ranking doesn’t award MSPs solely on their size and revenue. It acknowledges the business acumen, best practices and trusted advice they deliver to customers every day. They deserve the honour.”
“We extend our heartfelt congratulations to the 2023 winners, and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of the managed services sector,” said Kelly Danziger, general manager of Informa Tech Channels. “These providers are most certainly driving a new wave of innovation in the industry and are demonstrating a commitment to moving the MSP and entire channel forward.”
Work with a top managed service provider today
If you’d like to find out more about the quality work that we do here at ITRM as a leading managed service provider, head over to our case studies page, get in touch with our team, or browse our service offering today.